Sometimes we’re so deeply conditioned to see the world from our own point of view that we aren’t even aware that we may be missing a bigger picture. It’s easy to make an assumption, jump to a conclusion, or determine a solution to a problem in a matter of seconds by drawing solely on our … Continue reading Add Three Things to Increase Understanding and Choices
Heart is about giving a damn. It's about showing up and being present with ourselves and others. Having heart is how we share and experience kindness, compassion, and connection. Heart needs nurturing; it rarely appears out of nowhere and doesn't tend to stick around without any effort on our part. I asked some members of … Continue reading Inviting Heart Into Your Life
Heart is a small word and an enormous concept. It describes an instinct to care for the well-being of ourselves and others. It is the powerful result of joining courage, passion, and conviction. It is the conduit through which we channel love, strength, and healing. Our hearts belong to us. Sometimes we don’t pay attention … Continue reading The Four-Chambered Heart
Here's to keeping your head up, your wits about you, and stumbling through obstacles with dignity and grace (along to the beat of an epic drum solo). Happy Holidays!
If you manage or lead other people, it’s worth the effort to build up your conflict resolution tool box. Chances are that several times throughout a workday, you’ll discover conflicts, some will be brought to you, and you may even become aware that you’ve caused a few. However they get identified, once they’re in your … Continue reading What Does Successful Conflict Resolution Look Like?
Conflict is a loaded word, and it often gets a bad rap because we’re accustomed to recognizing conflict in its extreme form - arguments, fighting, constant complaining, or visible drama playing out before us. Being in or near that kind of energy is daunting, being the one to have to do something about it can … Continue reading Don’t Tolerate Conflict
At Vestalia Hospitality, saying the thing that needs to be said to one another is essential in feedback and accountability because it gets us past roadblocks that are preventing us from meeting shared goals and showing up within our values. We talk a lot about why it’s important, what’s gained when it happens, why it’s … Continue reading Say the Thing That Needs to be Said…a Story from Ann Kim
All thriving teams have a few things in common - they share the same purpose and goals; individuals on the team understand their roles and are capable of performing their responsibilities; and they all commit to values and ground rules that keep them working in sync. Most importantly, they care about one another and will … Continue reading Say the Thing That Needs to Be Said…Out of Care and Support
Saying the thing that needs to be said is easier said than done. Whether we’re putting ourselves out there by expressing a unique idea, pointing out an obstacle that is getting in someone’s way, or holding others to shared standards that it appears they’re falling short of, a whole host of scary “What if’s…” start … Continue reading Say the Thing That Needs to Be Said
As a leader, everyone on your team has created an impression of who you are and how you operate. Some of it is based on their own experience, some of it is based on rumor, all of it is subject to their unique perception. Whether the picture being painted is rosy or thorny, true or … Continue reading Want to Grow as a Leader? Here’s One Way to Ask Your Team For the Feedback You’ll Need.