What Does Successful Conflict Resolution Look Like?

If you manage or lead other people, it’s worth the effort to build up your conflict resolution tool box.  Chances are that several times throughout a workday, you’ll discover conflicts, some will be brought to you, and you may even become aware that you’ve caused a few.  However they get identified, once they’re in your … Continue reading What Does Successful Conflict Resolution Look Like?

How Conflict is Born

While all conflict is unique based on its content and what the people involved are bringing to it, there exists a common blueprint at their inception that, once identified, can help you recognize and resolve it in its early stages.   How Does a Conflict Start? The precursor of any conflict can be defined as the … Continue reading How Conflict is Born

Say the Thing That Needs to Be Said…Out of Care and Support

All thriving teams have a few things in common - they share the same purpose and goals; individuals on the team understand their roles and are capable of performing their responsibilities; and they all commit to values and ground rules that keep them working in sync.  Most importantly, they care about one another and will … Continue reading Say the Thing That Needs to Be Said…Out of Care and Support

Want to Grow as a Leader?  Here’s One Way to Ask Your Team For the Feedback You’ll Need. 

As a leader, everyone on your team has created an impression of who you are and how you operate.  Some of it is based on their own experience, some of it is based on rumor, all of it is subject to their unique perception.  Whether the picture being painted is rosy or thorny, true or … Continue reading Want to Grow as a Leader?  Here’s One Way to Ask Your Team For the Feedback You’ll Need. 

That Time When You Know You Should Go Out and Get Feedback, Yet You Don’t. 

In our lives we often know what is “good for us,” and yet we don’t do it.  Eating healthy. Getting enough sleep. Disconnecting with our phone and connecting with loved ones instead.  As a leader, you may know it is “good for you” to go out and get feedback from your team - sustaining a … Continue reading That Time When You Know You Should Go Out and Get Feedback, Yet You Don’t. 

Not Getting Candid Feedback From Your Team When You Ask For It? Try This First.

As a leader, why is it your responsibility to go out and get feedback from your team? In the workplace, most people haven’t been conditioned to candidly tell you, their boss, what you’re doing that’s causing strain on the team or project.  It also doesn’t necessarily occur to them to point out to you what … Continue reading Not Getting Candid Feedback From Your Team When You Ask For It? Try This First.