Say the Thing That Needs to be Said…a Story from Ann Kim

At Vestalia Hospitality, saying the thing that needs to be said to one another is essential in feedback and accountability because it gets us past roadblocks that are preventing us from meeting shared goals and showing up within our values.  We talk a lot about why it’s important, what’s gained when it happens, why it’s … Continue reading Say the Thing That Needs to be Said…a Story from Ann Kim

Resilience is the Result of Saying the Thing That Needs to Be Said

When someone’s behavior is causing tension, fear can easily get in your way of having an honest conversation with them about how they’re showing up.  While you might generate your own unique set of fears for the situation you’re in, there is one that pops up often: What if it goes horribly wrong and I … Continue reading Resilience is the Result of Saying the Thing That Needs to Be Said

How To Get To Your Truth Without Blame or Judgment

We're about to enter a season filled with joy...and frustration. As you bump up against friends, family, and colleagues that are showing up in a way that leaves you sad, stressed, or angry, don't avoid them or pour fuel on the fire - consider getting it out in the open in a way that fosters … Continue reading How To Get To Your Truth Without Blame or Judgment

High-Performing Teams Need Psychological Safety. Here’s How to Create It.

Hello there! If you spend even a small amount of time reading about organizational health (and admit it, you can't get enough), you'll come across the concept of "psychological safety." What it is, if your group has it, or how to get it are popular topics of conversation. It just so happens that our model … Continue reading High-Performing Teams Need Psychological Safety. Here’s How to Create It.

The Next Time You Want to Complain at Work, Do This Instead

Many of you have heard me talk about "Backwards Conversations" (or monologues, or judgements, or stories), and that when you are in one, you are always seeking to confirm your story and will stay stuck in it until you jump out of it, speak your truth, and get into dialogue with whomever caused you to … Continue reading The Next Time You Want to Complain at Work, Do This Instead