Playing the Infinite Game

How do you lead and inspire people to stay engaged in their work, to bring their best selves and consistently contribute to your team’s purpose with enthusiasm and initiative?  How do you stay fulfilled and constantly improving as you’re doing all of that?   Author, motivational speaker, and leadership guru Simon Sinek has an answer, and … Continue reading Playing the Infinite Game

A Successful Process for Conflict Resolution

Individuals in conflict with one another each carry into it a complex mix of personal history, biases, fears, and needs.  They are also the only ones that know exactly what transpired from the beginning of the conflict to the moment it was identified for resolution.  Each needs to be able to express their perspective honestly, … Continue reading A Successful Process for Conflict Resolution

What Does Successful Conflict Resolution Look Like?

If you manage or lead other people, it’s worth the effort to build up your conflict resolution tool box.  Chances are that several times throughout a workday, you’ll discover conflicts, some will be brought to you, and you may even become aware that you’ve caused a few.  However they get identified, once they’re in your … Continue reading What Does Successful Conflict Resolution Look Like?

Say the Thing That Needs to Be Said…Out of Care and Support

All thriving teams have a few things in common - they share the same purpose and goals; individuals on the team understand their roles and are capable of performing their responsibilities; and they all commit to values and ground rules that keep them working in sync.  Most importantly, they care about one another and will … Continue reading Say the Thing That Needs to Be Said…Out of Care and Support

Say the Thing That Needs to Be Said

Saying the thing that needs to be said is easier said than done.  Whether we’re putting ourselves out there by expressing a unique idea, pointing out an obstacle that is getting in someone’s way, or holding others to shared standards that it appears they’re falling short of, a whole host of scary “What if’s…” start … Continue reading Say the Thing That Needs to Be Said

Humility, Curiosity, and Getting On the Same Page

In my role as a leader, a partner, a mom, and a person on this earth, I am constantly in danger of believing that: I know more about a problem presented to me and how to solve it than anyone else in it. I know more about what is needed for a project or initiative … Continue reading Humility, Curiosity, and Getting On the Same Page

3 Ways to Get On the Same Page

“Get on the Same Page” is Vestalia Hospitality's second leadership essential, and we want to get on the same page with you about why it's so important.  Here's what it says:   Why this? Increasing your mastery of this skill increases your ability to harness the power of mutual understanding which: busts up judgements, assumptions, … Continue reading 3 Ways to Get On the Same Page

Author Daniel Coyle on the Power of Connection and Belonging Cues

Daniel Coyle's book The Culture Code shot up to my #1 recommended book for all people who have to work with other people (especially leaders) the minute I put down the first chapter.  It's filled with entertaining and thought-provoking stories of teams - PIXAR, Navy Seals, Upright Citizens Brigade, Danny Meyer's Union Square Hospitality, jewel … Continue reading Author Daniel Coyle on the Power of Connection and Belonging Cues