Category: Don’t Tolerate Conflict

Connecting Others to a Resolution Plan

When there’s a problem on the team, people are going to talk about it.  Usually it’s in hushed tones while at work, or it’s the hot topic at the coffee shop or bar after everyone’s shift.  When someone vents or complains to a specific person, it’s usually because they feel safe sharing their thoughts with … Continue reading Connecting Others to a Resolution Plan →

A Successful Process for Conflict Resolution

Individuals in conflict with one another each carry into it a complex mix of personal history, biases, fears, and needs.  They are also the only ones that know exactly what transpired from the beginning of the conflict to the moment it was identified for resolution.  Each needs to be able to express their perspective honestly, … Continue reading A Successful Process for Conflict Resolution →

What Does Successful Conflict Resolution Look Like?

If you manage or lead other people, it’s worth the effort to build up your conflict resolution tool box.  Chances are that several times throughout a workday, you’ll discover conflicts, some will be brought to you, and you may even become aware that you’ve caused a few.  However they get identified, once they’re in your … Continue reading What Does Successful Conflict Resolution Look Like? →

How Conflict is Born

While all conflict is unique based on its content and what the people involved are bringing to it, there exists a common blueprint at their inception that, once identified, can help you recognize and resolve it in its early stages.   How Does a Conflict Start? The precursor of any conflict can be defined as the … Continue reading How Conflict is Born →