Playing the Infinite Game

How do you lead and inspire people to stay engaged in their work, to bring their best selves and consistently contribute to your team’s purpose with enthusiasm and initiative?  How do you stay fulfilled and constantly improving as you’re doing all of that?   Author, motivational speaker, and leadership guru Simon Sinek has an answer, and … Continue reading Playing the Infinite Game

Giving A Damn Outside Our Four Walls 

When you're in the hospitality business, it's natural to put a lot of focus on serving your guests.  It is also worthwhile to serve the communities you're in as well.  Here's a little peek into a few ways that Vestalia Hospitality creates connection and brings heart to the people in our neighborhood. Giving A Damn … Continue reading Giving A Damn Outside Our Four Walls 

Connecting Others to a Resolution Plan

When there’s a problem on the team, people are going to talk about it.  Usually it’s in hushed tones while at work, or it’s the hot topic at the coffee shop or bar after everyone’s shift.  When someone vents or complains to a specific person, it’s usually because they feel safe sharing their thoughts with … Continue reading Connecting Others to a Resolution Plan

A Successful Process for Conflict Resolution

Individuals in conflict with one another each carry into it a complex mix of personal history, biases, fears, and needs.  They are also the only ones that know exactly what transpired from the beginning of the conflict to the moment it was identified for resolution.  Each needs to be able to express their perspective honestly, … Continue reading A Successful Process for Conflict Resolution

What Does Successful Conflict Resolution Look Like?

If you manage or lead other people, it’s worth the effort to build up your conflict resolution tool box.  Chances are that several times throughout a workday, you’ll discover conflicts, some will be brought to you, and you may even become aware that you’ve caused a few.  However they get identified, once they’re in your … Continue reading What Does Successful Conflict Resolution Look Like?