Connecting Others to a Resolution Plan

When there’s a problem on the team, people are going to talk about it.  Usually it’s in hushed tones while at work, or it’s the hot topic at the coffee shop or bar after everyone’s shift.  When someone vents or complains to a specific person, it’s usually because they feel safe sharing their thoughts with … Continue reading Connecting Others to a Resolution Plan

A Successful Process for Conflict Resolution

Individuals in conflict with one another each carry into it a complex mix of personal history, biases, fears, and needs.  They are also the only ones that know exactly what transpired from the beginning of the conflict to the moment it was identified for resolution.  Each needs to be able to express their perspective honestly, … Continue reading A Successful Process for Conflict Resolution

What Does Successful Conflict Resolution Look Like?

If you manage or lead other people, it’s worth the effort to build up your conflict resolution tool box.  Chances are that several times throughout a workday, you’ll discover conflicts, some will be brought to you, and you may even become aware that you’ve caused a few.  However they get identified, once they’re in your … Continue reading What Does Successful Conflict Resolution Look Like?

How Conflict is Born

While all conflict is unique based on its content and what the people involved are bringing to it, there exists a common blueprint at their inception that, once identified, can help you recognize and resolve it in its early stages.   How Does a Conflict Start? The precursor of any conflict can be defined as the … Continue reading How Conflict is Born

Exploring the Intersection of Getting On the Same Page and Conflict Resolution

When two or more people get together to do anything, they're all bringing with them to the interaction a lifetime of stories, emotions, fears, needs, hopes, and expectations  that drive their action and behavior.  Often times things go great, the special mix they create together leads to fun, creativity, and connection.  Often times things don't … Continue reading Exploring the Intersection of Getting On the Same Page and Conflict Resolution

Humility, Curiosity, and Getting On the Same Page

In my role as a leader, a partner, a mom, and a person on this earth, I am constantly in danger of believing that: I know more about a problem presented to me and how to solve it than anyone else in it. I know more about what is needed for a project or initiative … Continue reading Humility, Curiosity, and Getting On the Same Page