Heart is about giving a damn. It's about showing up and being present with ourselves and others. Having heart is how we share and experience kindness, compassion, and connection. Heart needs nurturing; it rarely appears out of nowhere and doesn't tend to stick around without any effort on our part. I asked some members of … Continue reading Inviting Heart Into Your Life
At Vestalia Hospitality, one of our core values is creativity. We exercise it daily by crafting craveable food and cocktails, shaping memorable dining experiences, and sustaining engaging environments for our guests and teams. Creativity extends to much more than that; it is at the heart of how we interact with one another, develop individuals on … Continue reading Innovation
When there’s a problem on the team, people are going to talk about it. Usually it’s in hushed tones while at work, or it’s the hot topic at the coffee shop or bar after everyone’s shift. When someone vents or complains to a specific person, it’s usually because they feel safe sharing their thoughts with … Continue reading Connecting Others to a Resolution Plan
Conflict is a loaded word, and it often gets a bad rap because we’re accustomed to recognizing conflict in its extreme form - arguments, fighting, constant complaining, or visible drama playing out before us. Being in or near that kind of energy is daunting, being the one to have to do something about it can … Continue reading Don’t Tolerate Conflict
All thriving teams have a few things in common - they share the same purpose and goals; individuals on the team understand their roles and are capable of performing their responsibilities; and they all commit to values and ground rules that keep them working in sync. Most importantly, they care about one another and will … Continue reading Say the Thing That Needs to Be Said…Out of Care and Support
Saying the thing that needs to be said is easier said than done. Whether we’re putting ourselves out there by expressing a unique idea, pointing out an obstacle that is getting in someone’s way, or holding others to shared standards that it appears they’re falling short of, a whole host of scary “What if’s…” start … Continue reading Say the Thing That Needs to Be Said
As a leader, everyone on your team has created an impression of who you are and how you operate. Some of it is based on their own experience, some of it is based on rumor, all of it is subject to their unique perception. Whether the picture being painted is rosy or thorny, true or … Continue reading Want to Grow as a Leader? Here’s One Way to Ask Your Team For the Feedback You’ll Need.
In our lives we often know what is “good for us,” and yet we don’t do it. Eating healthy. Getting enough sleep. Disconnecting with our phone and connecting with loved ones instead. As a leader, you may know it is “good for you” to go out and get feedback from your team - sustaining a … Continue reading That Time When You Know You Should Go Out and Get Feedback, Yet You Don’t.
As a leader, why is it your responsibility to go out and get feedback from your team? In the workplace, most people haven’t been conditioned to candidly tell you, their boss, what you’re doing that’s causing strain on the team or project. It also doesn’t necessarily occur to them to point out to you what … Continue reading Not Getting Candid Feedback From Your Team When You Ask For It? Try This First.
Want a work environment where people are open and honest with you, and feel free to share ideas that contribute to the well-being of you, them, the team, and the business? Have we got an invitation for you: Are you already successfully doing this a lot with your team, and what's the effect? … Continue reading Go Out and Get Feedback