The present moment has immense power. It’s where we gain clarity. It’s where we experience gratitude for whatever and whomever is creating joy and meaning in our lives. It’s where we choose how to respond to pain. It’s where we turn our ideas and intentions into action. When we are firmly aware of the present … Continue reading The Power of the Present Moment
If you manage or lead other people, it’s worth the effort to build up your conflict resolution tool box. Chances are that several times throughout a workday, you’ll discover conflicts, some will be brought to you, and you may even become aware that you’ve caused a few. However they get identified, once they’re in your … Continue reading What Does Successful Conflict Resolution Look Like?
At Vestalia Hospitality, saying the thing that needs to be said to one another is essential in feedback and accountability because it gets us past roadblocks that are preventing us from meeting shared goals and showing up within our values. We talk a lot about why it’s important, what’s gained when it happens, why it’s … Continue reading Say the Thing That Needs to be Said…a Story from Ann Kim
When someone’s behavior is causing tension, fear can easily get in your way of having an honest conversation with them about how they’re showing up. While you might generate your own unique set of fears for the situation you’re in, there is one that pops up often: What if it goes horribly wrong and I … Continue reading Resilience is the Result of Saying the Thing That Needs to Be Said
Saying the thing that needs to be said is easier said than done. Whether we’re putting ourselves out there by expressing a unique idea, pointing out an obstacle that is getting in someone’s way, or holding others to shared standards that it appears they’re falling short of, a whole host of scary “What if’s…” start … Continue reading Say the Thing That Needs to Be Said
As a leader, everyone on your team has created an impression of who you are and how you operate. Some of it is based on their own experience, some of it is based on rumor, all of it is subject to their unique perception. Whether the picture being painted is rosy or thorny, true or … Continue reading Want to Grow as a Leader? Here’s One Way to Ask Your Team For the Feedback You’ll Need.
In our lives we often know what is “good for us,” and yet we don’t do it. Eating healthy. Getting enough sleep. Disconnecting with our phone and connecting with loved ones instead. As a leader, you may know it is “good for you” to go out and get feedback from your team - sustaining a … Continue reading That Time When You Know You Should Go Out and Get Feedback, Yet You Don’t.
In my role as a leader, a partner, a mom, and a person on this earth, I am constantly in danger of believing that: I know more about a problem presented to me and how to solve it than anyone else in it. I know more about what is needed for a project or initiative … Continue reading Humility, Curiosity, and Getting On the Same Page
Daniel Coyle's book The Culture Code shot up to my #1 recommended book for all people who have to work with other people (especially leaders) the minute I put down the first chapter. It's filled with entertaining and thought-provoking stories of teams - PIXAR, Navy Seals, Upright Citizens Brigade, Danny Meyer's Union Square Hospitality, jewel … Continue reading Author Daniel Coyle on the Power of Connection and Belonging Cues
That time when you connect with individuals on your team and find out that connection is high on their list of must-haves at work... Fall 2018 Check-In’s At Pizzeria Lola by Nick Smith, Assistant General Manager at Pizzeria Lola, 11/8/18 Starting in early September, our leadership team here at Lola set out on a project … Continue reading Fall Check-In’s at Pizzeria Lola